IT Services for Audiology Practices from a healthcare-only team
The Noah database is the quiet heart of an audiology practice. Audiograms, real-ear measurements, and fitting sessions from Phonak Target, Oticon Genie 2, ReSound Smart Fit, and Signia Connexx all write into it, and office platforms like Blueprint OMS, Sycle, CounselEAR, and TIMS depend on it staying healthy. Medical IT Company manages the servers, workstations, and integrations behind that stack so every fitting picks up exactly where the last visit ended.
Fitting software makes audiology unusual among specialties: each manufacturer ships frequent module updates, and one bad install can break Noah on every booth workstation the morning of a full schedule. We test and stage those updates, keep Noah server and client versions in sync across locations, and maintain the drivers that link audiometers, HIT boxes, and real-ear systems from GSI, Interacoustics, and MedRx into the patient record.
Around the clinical core, we run the rest of the practice’s technology: sound-booth workstations that boot clean, hearing-aid order and repair tracking, secure telehealth for remote programming, HIPAA-compliant email and backups, and point-of-sale systems for device purchases and insurance claims. One partner, one number to call, and no more choosing between seeing patients and troubleshooting software.
why choose us for IT Services for Audiology Practices
We keep NOAH, fitting software, and patient records running so you focus on hearing care.
NOAH and fitting software
Phonak Target, Oticon Genie 2, ReSound Smart Fit, and Signia Connexx updates are tested and staged before rollout, so a module release never breaks Noah on booth workstations mid-schedule.
Practice management support
Blueprint OMS, Sycle, CounselEAR, and TIMS stay online and current daily, with scheduling, hearing-aid order tracking, and claim workflows monitored so the front desk never stalls between patients.
Equipment integration
GSI, Interacoustics, and MedRx audiometers, HIT boxes, and REM systems stay driver-current and mapped into Noah, so every audiogram and real-ear result lands in the record automatically.
more ways we support healthcare
healthcare IT challenges audiology practices face
Audiology is device driven, and your fitting rooms depend on NOAH or Noah ES linking to manufacturer software like Phonak Target, Oticon Genie 2, Signia Connexx, ReSound Smart Fit, and Widex Compass. When an audiometer, tympanometer, or real ear measurement system loses its connection, a fitting stops. We configure and maintain these integrations so measurements flow into the patient record every time.
Your practice management platform is the center of the office. Whether you run Blueprint OMS, Sycle, CounselEAR, or TIMS, we keep scheduling, patient records, and reporting available across every workstation. That includes hearing aid inventory with serial number and warranty tracking, repair and loss and damage handling, and the daily backups that protect it all.
Billing in audiology is complicated by third party administrators such as TruHearing, UnitedHealthcare Hearing, Amplifon, and HearUSA, plus standard insurance claims. We make sure your billing tools, clearinghouse connections, and portals stay reachable and secure so claims and prior authorizations do not stall. Protected health information stays encrypted in transit and at rest.
Every one of these systems falls under HIPAA, which means access controls, audit logging, offsite backups, and a documented security risk analysis are not optional. We handle patching, endpoint protection, and network monitoring, and we respond fast when something breaks. The goal is simple: no lost testing time and no compliance gaps for your audiology practice.
audiology IT FAQs
Yes. We keep your billing software, clearinghouse connections, and third party administrator portals such as TruHearing, UnitedHealthcare Hearing, and Amplifon reachable and secure. That helps claims, prior authorizations, and device orders move without avoidable technology delays.
We apply access controls, encryption, audit logging, and offsite backups across every device that touches protected health information. We also help you maintain the required security risk analysis and written policies. If a laptop or device is lost, encryption and remote controls reduce the chance of a reportable breach.
We support the major audiology platforms including Blueprint OMS, Sycle, CounselEAR, and TIMS. We keep them updated and available, protect your patient records and hearing aid inventory with serial and warranty tracking, and coordinate with the vendor when an issue is on their side.
Most audiology practices need support for NOAH and manufacturer fitting software, their practice management platform such as Blueprint OMS, Sycle, CounselEAR, or TIMS, and audiometer and real ear measurement equipment. They also need HIPAA compliant security, encrypted backups, network and device management, and a help desk that understands hearing care workflows.
Most providers charge a flat monthly fee per user or per device, which keeps budgeting predictable. Pricing depends on the number of workstations, providers, and locations, and whether you need extras like hosted email or advanced security. A single office audiology practice usually pays far less than the cost of one full day of unplanned downtime during fittings.
Yes. We install, update, and troubleshoot NOAH and Noah ES along with fitting modules like Phonak Target, Oticon Genie 2, Signia Connexx, ReSound Smart Fit, and Widex Compass. We also connect audiometers, tympanometers, and real ear measurement systems so data syncs into each patient session reliably.
