Sports medicine clinics need more than a general help desk, because their workflow spans clinic, imaging suite, rehab gym, and the sideline. At a minimum you want managed support for your orthopedic and sports-med EHR such as ModMed EMA, athenahealth, or Epic, plus PACS and imaging optimization for X-ray, ultrasound, and MRI. You also need secure connectivity for athletic trainers covering events, integration with concussion tools like ImPACT and injury platforms like Healthy Roster, and reliable telehealth for follow-ups. On top of that, everything must be wrapped in HIPAA-grade security, encrypted backups, and access controls that also account for FERPA when you treat student athletes. We bundle all of it into one accountable partner so nothing falls between vendors.