IME companies need managed IT and help desk for exam sites, HIPAA cybersecurity to protect claimant PHI, and reliable support for case-management and scheduling platforms like MedNet or ExamWorks-style systems. They also need secure intake of large record sets, encrypted report delivery to insurers and attorneys, and backup and disaster recovery so an SLA is never missed. Cloud, connectivity, and a vCIO to plan it all round out the stack.