What happens to our claims and documentation data if there is a ransomware attack or outage?

Your CMNs, claims, remits, and supporting DMEPOS documentation are backed up on an encrypted, HIPAA-compliant schedule with tested restore points. If ransomware hits or a system goes down, we recover data to a clean state so appeals and ADR responses are not lost to a deadline. We also harden endpoints and email up front, since most DME billing breaches start with a single compromised login.