Yes. Pickup and drop-off addresses, appointment types, and rider medical details are protected health information under HIPAA, so they must be secured everywhere they live. We apply encryption, strict access controls, and audit logging across your servers, dispatch database, driver tablets, and broker connections. We also help with device policies so a lost or stolen tablet does not become a breach. Our team can sign a business associate agreement and support your compliance documentation. This keeps you audit-ready and reduces the risk of costly penalties.