We make sure your video visits and follow-up messaging run only on platforms that will sign a business associate agreement, such as the telehealth built into your EHR, rather than consumer apps like standard FaceTime or plain texting. We enable encryption, enforce multi-factor authentication on your accounts, and keep the software patched so a session does not drop at the worst moment. We also help configure secure messaging so weighted-feed check-ins and plan-of-care updates stay inside compliant channels.