Pricing depends on script volume, the number of central-fill sites, how many state permits and interfaces you maintain, and how deep your automation and cold-chain footprint runs. Most mail-order operators move to a predictable per-month managed model that bundles monitoring, security, help desk, and backup/DR rather than paying hourly when the line stops. Because downtime is measured directly in undelivered prescriptions, the right benchmark is cost per hour of dispensing outage avoided, not just headcount. We scope a plan against your throughput and compliance surface and give you a fixed monthly number.