Most firms are billed a predictable per-user monthly fee that scales with headcount and the systems you run, rather than unpredictable hourly break-fix invoices. Pricing depends on your attorney and staff count, whether you host e-discovery in-house or in the cloud, and the depth of HIPAA and security controls you require. After a short assessment we quote a flat monthly rate so you can budget against billable-hour realities, with no surprise charges when a deadline forces an after-hours call.